Frequently asked questions


Do you have a question?
Check our FAQ

On the Pricing page you will find all rates. Would you like a customised quote for a large group? Then please contact us.

You can pay when you pick up the scooter. Payment can be made in cash or with pin. For companies we can of course make an invoice.

You can cancel free of charge up to 24 hours before the start. Cancellations within 24 hours before start may be rescheduled to another day or the renter will be charged 50% of the total amount. Please send an e-mail to

In case of a no-show, the full amount will always be charged.

There is plenty of free parking in the area.

Follow the Meuse in a northerly direction and you will automatically pass by nice little squares, beautiful sights and cozy restaurants.

Yes, we do! But what exactly are you looking for? App +31615566077 and we will help you.

Didn't get a code or forgot it? App +31615566077.

Please place the steps closed in front of STEP Maastricht (Oude Maasstraat 31).

Since the scooters do not have lights, please return them before dark. 

    AnnulerenNaar de steps